GuesticsTerms, without the jargon.
Guestics helps hotels hear from their guests and get more Google reviews. Use it in good faith.
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What we offer
A survey page with its QR code and link, a panel to read and manage responses, and email alerts when a guest leaves a private comment.
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What we are not
Guestics is not a review platform. We don't publish anything, and we don't write, edit or remove reviews on Google or anywhere else. We can't promise a specific rating.
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Price
During the launch phase Guestics is free, with every feature included and no card required. If we introduce paid plans later, we will tell you by email at least 30 days in advance, accounts created during the launch will keep special conditions, and nothing will be charged unless you actively subscribe.
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If you use Guestics as a hotel
- Every guest must always be able to review you on Google. Don't change the flow to stop unhappy guests from doing so.
- Don't offer discounts or gifts in exchange for reviews. Google doesn't allow it.
- Don't create fake responses or reviews.
- Use guest contacts only to answer them about their stay.
- 05
What you can't do
Use Guestics for anything illegal, send spam through it, access it automatically in bulk, or pretend to be someone else.
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Your account and your data
You can download your responses as CSV and delete them whenever you want. To close your account, write to us and we'll delete everything within 30 days.
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Availability and liability
We take good care of Guestics, but it may fail or change. Our liability is limited to what you paid us in the last 12 months, except in cases of intent or gross negligence.
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Applicable law
These terms are governed by Polish law. Mandatory rules of your country still apply.
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Changes
These terms may change. The date of the latest version is at the top of the page. If a change affects you, we'll let you know by email.
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Contact
TOMOS Prosta Spółka Akcyjna · Świerklaniec, Polska
info@guestics.com